Services

We take care of your equipment and provide a strong service support to keep your operation moving as efficiently as possible. Every CESAB product is engineered to deliver high performance and maximum uptime. We also provide a personalized, local service tailored to the specific needs of your business, whether you operate a single truck or a full fleet of material handling equipment.

Contract services

Full Service: covers repairs and maintenance of the truck. The price is fixed and includes genuine spare parts. Full Service guarantees high truck performance and availability.

Preventive Maintenance: covers maintenance of the trucks according to the periodical maintenance plans. Preventative maintenance is an effective way to prevent unplanned downtime and costly repairs.

Safety Inspection: ensures that the truck is always in compliance with safety standards set by national laws and regulating bodies. 

Additional Service if required: 24-hours service, on-site engineer, multi-brand service, battery and charger service.

Genuine spare parts

It’s important that CESAB forklifts maintain their built-in quality throughout their working life, which is why we only recommend and use genuine CESAB forklift parts for service and repairs.

  • All our parts are fully warranted to give customers confidence in quality, reliability and safety
  • 93,5% of parts shipped the same day when ordered
  • 96% of parts available in maximum four days
  • Cesab service engineers have all the most frequently used service parts in stock
  • Online spare parts catalogues and order management portal

Consulting

While making choices can be difficult, we make sure to discuss with you the specificities of your business to help you select the forklift that fits your needs the best.

Operator Instruction

During delivery of the trucks, CESAB instructs the users so they can use the new machines more efficiently and with a maximum of security. Better security for the driver and his environment.

ASEC - After Sales Evaluation & Certification Program

Cesab proposes the ASEC program to its dealers. The certification covers

  • Improvement of the efficiency and productivity of their Maintenance Service
  • Standardization of service and improvement of parts operations
  • Ecologic waste management
  • Creating an environment to motivate the Service Staff
  • Visual evidence of improvement